We are opening a new clinic. What do we need first?
Two things, in order. A handover clean after the trades leave and before you move in, quoted per job at $74 an hour plus GST, which deals with construction dust, protective film, adhesive residue and paint spatter. Then a recurring scope, ideally written by whoever did the handover clean, because they have seen every room empty and know which ones take longer than their size suggests.
Do you write the scope, or do we?
We write the draft and send it before we price it, and we expect to be told what we have missed. Most first time buyers of cleaning have no reason to know what a scope should contain, and a contractor who hands you a price without showing you what is behind it is relying on that. You will know things about your premises that we cannot see in forty minutes.
We are a small clinic. Are we too small for you?
Possibly, and we will say so rather than write a padded contract. Our minimum recurring commercial contract in Victoria is $750 plus GST a month. A three room clinic on a weekly scope will often not reach that. A fortnightly or periodic arrangement sometimes suits better, and where an owner holds several premises the portfolio clears the minimum easily.
Do your cleaners hold Working With Children Checks?
Every cleaner attending an early learning centre or a school holds a current Victorian Working With Children Check, and the word Victorian matters because the check is not portable between states. Card numbers and expiry dates go to you in writing before the first clean and are reissued on renewal without you chasing them.
How far north do you go?
There is no travel charge within about 25 kilometres of Broadmeadows, which covers Craigieburn, Roxburgh Park, Greenvale, Mickleham, Wollert and Donnybrook. The growth front is moving north, which means it is moving toward our base rather than away from it, so this is a corridor we expect to keep servicing rather than one we will quietly withdraw from.
What rate applies to a medical suite here?
Seventy two dollars an hour plus GST for the clinical protocol: a documented two step clean and disinfect using Whiteley Viraclean AUST L 69000 with the contact time observed, colour coded equipment and a scope written per room type. It is above the standard rate because the method takes longer, not because clinics are assumed to pay more.
Can you clean a leisure centre or a community facility?
Yes. Changing rooms, showers, wet area floors, foyers, activity rooms and public washrooms are a specific kind of work with their own frequency and their own chemical selection, and we quote them by counting fixtures rather than measuring floor area. Pool plant and water treatment are not ours and we will not pretend otherwise.