Commercial & Residential Cleaning · Melbourne & Perth
We clean offices, medical centres, childcare, warehouses, common property and homes across Melbourne's northern suburbs and Perth's eastern corridor. Published prices instead of open hourly billing. The same cleaners every visit. No lock in contract.
Where we work
We are not a national brand running Melbourne out of a call centre. Each city has its own base, its own equipment and its own people, and each one is close enough to the sites it services that turning up quickly is normal rather than exceptional.
Broadmeadows, Coburg, Preston, Reservoir, Thomastown, Glenroy and Fawkner through to Craigieburn, Epping, Roxburgh Park and Wollert, and the industrial belt at Campbellfield, Somerton, Tullamarine and Melbourne Airport.
Strongest in disability and NDIS services, childcare and early learning, medical and dental, freight and logistics, and make good and handover cleans for tenants moving in and out of northern industrial space.
Guildford, Midland, Hazelmere, Bassendean, Bayswater and Morley through to Belmont, Ascot, Redcliffe, the airport precinct, Welshpool, Kewdale, Forrestfield and Malaga.
Strongest in medical centres, childcare, aged care, warehouses and workshops, strata common property and offices across a corridor most Perth contractors do not list in their service areas at all.
What we clean
Recurring contract cleaning for organisations that are accountable for their premises, and regular cleaning for homes across the same catchments. Commercial rates exclude GST, residential prices include it.
Offices, coworking, showrooms and professional suites. Cleaned after hours so your team never works around us.
GP clinics, dental, physio and specialist rooms. Two step clean and disinfect using Whiteley Viraclean, AUST L 69000, with the protocol documented.
Early learning centres, schools and training rooms. Every cleaner attending holds a current Working With Children Check for that state.
Provider offices, day programs and supported accommodation. Documented cleaning that stands up in a Practice Standards audit.
Crib rooms, amenities, change rooms, site offices and floors. We complete your site induction first and work around forklift traffic.
Lobbies, lifts, stairwells, car parks and bin bays. One point of contact for the owners corporation or strata manager, and a written report each month.
Handover, make good and post fit-out cleans for tenants moving in or out of commercial and industrial space. Priced per job, turned around fast.
Weekly, fortnightly or monthly. A fixed price per clean, the same cleaner each time, and no charge for pets.
Exit cleans with a seven day re-clean guarantee. If the agent raises a cleaning issue, we come back and fix it.
Also available: deep and spring cleaning, periodic cleans, high dusting, internal window cleaning, carpet steam extraction, hard floor scrub and recoat, pressure cleaning, oven detailing and consumables supply. We do not take on high rise external windows, mould remediation or biohazard work, and we will refer you to someone who does.
Why Marlow
They are system problems. Cleaners who do not turn up. A scope nobody wrote down. An hourly bill that grows. No record of what was actually done.
Every part of how we operate is built to remove one of those. It is also why we can hand a practice manager, a centre director or a facility manager something they can put straight into an audit file, which most small operators genuinely cannot.
Our rates are on this website. Almost nobody in this industry does that, and it is the fastest way to tell whether we are worth a conversation.
You are quoted a price per clean, not an open hourly rate. If we get faster, that is our gain, not your extra cost.
Your site is assigned to named cleaners who learn it. You are not meeting a stranger every week and re-explaining the job.
Every commercial site gets a scope of works listing each area, each task and its frequency. It settles disputes before they start.
A scored quality inspection, in writing, sent to you. Anything under standard is rectified inside 48 hours at our cost.
$20m public liability including cover for the property we are working on, workers compensation in both states, current SDS and chemical registers, and a disinfectant we name by its ARTG number so you can look it up.
Commercial cleaning
In Melbourne we are in Broadmeadows, which puts Campbellfield, Coburg, Preston, Thomastown, Craigieburn, Epping and Tullamarine inside twenty five minutes. In Perth we are in South Guildford, fifteen minutes from Midland, Hazelmere, Kewdale and Welshpool. If something needs attention, we are not driving across the city to get to you.
We do not quote a commercial site from a floor plan or from a square metre figure over the phone. We come and measure it, because that is the only way the number holds up.
Minimum recurring contract: $750 + GST per month in Melbourne, $650 + GST in Perth.
Residential cleaning
Most cleaners quote an hourly rate and you find out what it cost afterwards. We quote a fixed price per clean, before we start. Prices include GST, and there is no surcharge for pets. Melbourne and Perth are priced separately because our costs differ.
| Property | Fortnightly | Weekly | One off | Deep clean | End of lease |
|---|---|---|---|---|---|
| 2 bed, 1 bath | $147 | $140 | $155 | $265 | $400 |
| 3 bed, 2 bath | $195 | $185 | $205 | $330 | $560 |
| 4 bed, 2 bath | $238 | $225 | $250 | $400 | $700 |
| 5 bed, 2 bath | $290 | $275 | $305 | $490 | $850 |
Melbourne · hourly rate $68 where a fixed price does not suit · two storey adds 10 per cent
| Property | Fortnightly | Weekly | One off | Deep clean | End of lease |
|---|---|---|---|---|---|
| 2 bed, 1 bath | $138 | $131 | $145 | $250 | $450 |
| 3 bed, 2 bath | $185 | $176 | $195 | $315 | $620 |
| 4 bed, 2 bath | $223 | $212 | $235 | $375 | $780 |
| 5 bed, 2 bath | $276 | $261 | $290 | $465 | $950 |
Perth · hourly rate $65 where a fixed price does not suit · two storey adds 10 per cent
Kitchen benches, splashback, sink, cooktop, appliance exteriors, microwave inside and out. Bathrooms including shower screen, tiles, bath, basin, toilet and mirror. All floors vacuumed and mopped, surfaces dusted, beds made, rubbish out.
Oven detail from $79. Fridge interior $45. Interior windows from $75. Carpet steam cleaning $45 per room, minimum three rooms. Blinds, balconies and garages quoted on request.
On every end of lease clean: if your agent or landlord raises a cleaning issue within seven days of the final inspection, we come back and rectify it free. It covers cleaning, not carpet steam cleaning unless you have booked it, and not existing wear.
No law requires you to hire a professional cleaner when you move out, in Victoria or in Western Australia. The standard is that the property is returned reasonably clean, allowing for fair wear and tear. In Victoria a rental provider generally cannot require professional cleaning at all unless the property was professionally cleaned immediately before you moved in and you were told.
People book us because it is faster than doing it themselves and because if the agent raises something in the first seven days, we come back and fix it rather than them arguing about it. If a cleaner tells you the law obliges you to buy a carpet clean, they are wrong.
Service areas
No travel charge anywhere in our core areas. Beyond 25 kilometres from either base we add a small visit fee, and we tell you before you book rather than after.
Melbourne · northern suburbs
Perth · eastern corridor
Also servicing Melbourne CBD and inner suburbs, and the wider Perth metropolitan area, on request.
How it works
Commercial sites follow all seven steps. A house clean skips the inspection and the scope document, and can usually be booked the same week.
Call, or send the form below. We answer every enquiry within two business hours.
For commercial premises we come out, measure, count and photograph. It takes about forty minutes and costs nothing.
A scope of works and three pricing options within two business days, itemised so you can see exactly what you are paying for.
Agreement signed, certificates of currency issued, site induction completed, keys and access registered, cleaners assigned and trained on your site.
The first clean at any new site is supervised. We check the scope matches reality and adjust the schedule, not your price.
A scored inspection at day 30 and monthly after that, in writing. Anything below standard is rectified within 48 hours at our cost.
One point of contact. Invoiced monthly on 14 day terms. Thirty days notice either way, whenever you want it.
Client feedback
Reserved for the first Melbourne commercial client review, requested after the 30 day quality inspection.
Centre director · CraigieburnReserved for the first Perth commercial client review, requested after the 30 day quality inspection.
Practice manager · MidlandReserved for the first recurring residential client review, requested after the third clean.
Homeowner · PrestonWe are new, so these are placeholders rather than invented quotes. Every review published here will be a real one from a real customer, and they will be visible on our Google Business Profiles too.
Questions
Both are real. We have a base, equipment and people in Broadmeadows for Melbourne and in South Guildford for Perth. Each city has its own phone number, its own Google Business Profile and its own cleaners. Nothing is redirected interstate.
Because our costs genuinely differ. The cleaning award is federal so wages are identical, but Victoria carries a higher workers compensation rate for cleaning and a portable long service benefits levy that Western Australia does not have. Melbourne end of lease work is also a more competitive market and is priced accordingly. Rather than average the two and overcharge one city, we publish both.
Yes. We hold $20 million public liability with a care, custody and control extension, which covers the property we are actually working on. Standard public liability policies exclude that, and many cleaners do not realise it. We also carry workers compensation in both states, which are separate schemes. Certificates of currency are issued to every commercial client before the first clean.
No. Commercial agreements run on 30 days notice either way after an initial three month establishment period, and residential cleaning has no contract at all. If we stop doing a good job you should be able to leave, and that keeps us honest.
We inspect it. We measure the floor area, count fixtures, washrooms, kitchens and workstations, then calculate the labour hours using industry production rates and apply the rate for the hours you actually want us on site. After hours work costs more because the award requires us to pay more, and we say so rather than hiding it. You get three options and itemised pricing.
No. There is no law in Victoria or Western Australia requiring a tenant to hire a professional cleaner. The standard is that the property is returned reasonably clean, allowing for fair wear and tear. In Victoria the rules are tighter again: a rental provider generally cannot require professional cleaning unless the property was professionally cleaned immediately before you moved in and you were told about it. People still book us because it is faster and because we carry the risk if the agent raises something.
If the agent or landlord raises a cleaning issue within seven days of the final inspection, we return and rectify it at no charge. It covers cleaning. It does not cover carpet steam cleaning unless you booked that with us, and it does not cover existing damage or fair wear and tear. We deliberately do not call it a bond back guarantee, because a bond depends on rent and damage and other things that have nothing to do with cleaning, and nobody can honestly guarantee it.
No. A lot of cleaners add a pet fee. We do not. Just let us know they are there and whether they need to be shut away.
Yes, that is the intent, and it is why we assign sites to named cleaners rather than sending whoever is free. If your regular cleaner is unwell or on leave we will tell you in advance and the person covering will have your scope in front of them.
Yes, and they are a core part of what we do in both cities. Clinical sites are cleaned with a documented two step clean and disinfect using Whiteley Viraclean, a TGA listed hospital grade disinfectant, AUST L 69000, with the correct contact time observed. Every cleaner attending an education or childcare site holds a current Working With Children Check for that state. The checks are not transferable between Victoria and Western Australia, so our people hold the one for the state they work in.
Tell us within 24 hours and we come back and fix it at no charge. It is written into our terms rather than being a favour. If it happens twice at the same site we change the cleaner, not the excuse.
Employees. We pay the Cleaning Services Award, superannuation and workers compensation. Subcontracting cleaners to ABN holders is common in this industry and it pushes risk onto the worker and, ultimately, onto you as the client. We do not do it.
Residential cleaning is usually within the same week. A commercial site is typically two to three weeks from inspection, because we want the scope agreed, the cleaner assigned and the site induction done before the first clean rather than after it. If you are stuck without a cleaner we will tell you honestly whether we can move faster.
Get a quote
Two minutes. Residential enquiries get a fixed price back within one business day. Commercial enquiries get a call to arrange a free site inspection.
Contact